Phone: 027 441 9809  |  Wellington

Our Services – Business VoIP, Telephony & Internet Solutions

Providing customised support for your technology requirements

Servicing the greater Wellington region & Kapiti Coast

Business Phones | VoIP, PBX & Cordless Phones

Providing customised support and assistance for your business VoIP & telephony requirements.

Full-service provider including:

  • On-site support.
  • Assessment of current set up.
  • Upgrade of telephony systems with new technology options.
  • Telephony network and hardware set up, including cabling and desk set up.
  • 2talk Authorized Partner and reseller providing business cloud communications and broadband solutions.
  • Ongoing after sales service and support.

Fully customised service to meet your business requirements

  • We provide a range of telephony support options, including regular maintenance through to responding to one-off service requests.
  • Our service is tailored to support small and medium-sized businesses.
  • We can manage your system requirements as a full support service or provide you with the initial setup where you can do the daily management and set up yourself. The choice is yours!
  • We supply and install a range of telephony systems from cloud-based PBX systems which are fully programmable, through to cordless phones, headsets and accessories.
  • We only supply and install quality telephony products, including Fanvil, Yeastar and Grandstream.
  • Set up of SIP trunks for optimal use of your VoIP telephony system.

Internet Services & Packages

As part of our affiliation with 2talk, we can offer a range of voice and broadband packages.

Our extensive range of services include:

  • On-site diagnostics to assess your broadband performance.
  • Recommendations of options for VoIP and Internet service packages.
  • Upgrade of ageing copper lines to fibre.
  • Modem set up and configuration.
  • Network, cabling and hardware set up and configuration including network switches, routers and Wi-Fi access points.

Fully customised service to meet your business requirements

  • We provide on-site diagnostics to identify and assess issues regarding your internet connection, speed, and Wi-Fi performance.
  • We will advise and guide you on solutions, including options to repair existing infrastructure, and advise if there is a need for a cabling/technology upgrade.
  • Full Wi-Fi set up, performance assessment, and installation of access points.
  • Provide advice and support with the upgrade of your ageing copper lines to fibre.
  • We are an approved 2talk Authorized Partner and reseller for internet services.
  • As an independent technology specialist, we can advise and assess the suitability of extending the ‘life’ of your current hardware and infrastructure; helping you to understand any potential upgrade requirements.
  • We can offer a prudent advisory role in determining the scope of requirements for upgrade and/or repair solutions.

2talk | Authorized Partner & Reseller

We are a 2talk Authorized Partner and reseller. 2talk is an award-winning provider of business cloud communications and broadband solutions.

Fully customised service to meet your business requirements

  • We can assist you with switching from your current provider to this competitively priced supplier.
  • We provide full support including initial supply, installation and setup.
  • With 2talk it gives you the option of keep your existing phone number.
  • We offer ongoing on-site and remote service and support.

Full-Service Provider

We provide a fully customised service, designed to meet your specific set up, business requirements, and budget.

  • Business level telephony.
  • Programmable Cloud PBX systems.
  • Internet services.
  • Cabling and infrastructure.

As a full-service provider, we provide a comprehensive service:

  • A fix, and/or repair service, plus on-site support and system upgrades.
  • Supporting all your VoIP, telephony, and internet services requirements.
  • Advising on the performance of your existing infrastructure.
  • Keeping abreast of new technology improvements and advising appropriately.
  • Supplying and installing a range of business level telephone, VoIP and internet solutions.
  • Setting up new or relocating premises.

Regions we Cover:

We support businesses throughout the greater Wellington Region. This includes Wellington City, Lower Hutt and Upper Hutt, Porirua, Kapiti Coast up to and including Otaki.

Businesses we Service & Support:

We support a wide range of small and medium-sized businesses. We provide full telephony support, including ad hoc service requests for new clients.

Products & Services we Supply and Install:

We supply and install a range of quality telephony products, including cordless handsets, programmable cloud-based PBX systems, wired and cordless headsets.

Some Useful Definitions

Wi-Fi
Wi-Fi (also referred to as wireless) is the abbreviation of wireless fidelity. It’s a radio technology that allows computers and many other devices to communicate with each other without needing to be plugged into a wired network.

IP
IP stands for “Internet Protocol,” which is the set of rules governing the format of data sent via the internet or local network. The internet needs a way to differentiate between different computers, routers, and websites. IP addresses provide a way of doing so and form an essential part of how the internet works.

VoIP
Voice over Internet Protocol (VoIP) is a proven technology that lets anyone place phone calls over an internet connection. With the rise of broadband, VoIP has become the definitive choice for phone service for consumers and businesses alike.

Cloud PBX
Cloud PBX (Cloud-based Private Branch Exchange) is a virtual PBX system rooted on the internet, which automatically answers all calls and routes them to the right department or user extension. It provides the same call routing and management features of an on-premises PBX without the need for expensive hardware.